Background image for inner page

Frequently Asked Questions

How does Boosthive work?

You pick the service you want, place an order, and our manager contacts you within minutes to confirm the details. Once everything’s clear, we assign a professional booster and start right away. You can track the progress in real time and chat with your manager anytime.


Is it safe?

Yes. We’ve been in the boosting business for years and work only with trusted, verified players. We use VPN matching your region, avoid risky software, and never share your info with anyone.
If a service requires account access, it’s handled manually by a dedicated pro with zero automation.


Do I have to share my account?

Not always. Many services can be done in selfplay mode, where you play together with the booster — no account sharing at all.
If account sharing is needed, you’ll see it clearly mentioned on the product page before checkout.


How long does it take to start?

Usually within 10–15 minutes after payment. In rare cases (like deep night hours or complex custom orders), it might take a bit longer — but we’ll always tell you upfront.


How do I track my order?

After purchase, you’ll get a private link and direct chat with your manager. You’ll see the order status, progress updates, and can message us anytime — even mid-run.


What payment methods do you accept?

We support major payment options: PayPal, credit/debit cards, Google Pay, Apple Pay, and regional processors through trusted gateways.
If you have trouble with payment, our support team can guide you through a manual checkout.


Can I get a discount?

Sometimes — yes. We run seasonal sales (like 11.11, Black Friday, and launch events for new games).
You can also join our Discord or subscribe to the newsletter to catch exclusive promo codes.


What if something goes wrong?

You’re fully protected. If an issue happens (delay, miscommunication, technical problem), we either fix it ASAP or refund.
Our reputation matters — that’s why we keep full transparency at every stage.


Do you boost on all platforms?

Yes. We cover PC, PlayStation, Xbox, and sometimes even Switch, depending on the game. Platform availability is listed on each product page.


Can I play while you’re boosting?

If it’s an account-share order, please don’t log in — it can interrupt the session and slow progress.
You can always message your manager and ask for a pause if you need to play.


How can I be sure you’re legit?

We’ve been working since 2013, completed tens of thousands of orders, and keep a 5-star rating across multiple review platforms.
You can check verified reviews and real screenshots on our website and Discord.


What if my service isn’t listed?

No problem — just contact us via live chat or Discord. We can create a custom offer for almost anything: rare achievements, exclusive weapons, or full collections.


Do you use bots or cheats?

Never. All our services are done manually by real players. We don’t use software, macros, or any exploit-based shortcuts.
That’s exactly why our completion rate is high and ban rate is effectively zero.


How do refunds work?

If a service hasn’t started yet — full refund, no questions asked.
If it’s already in progress, we review the situation and offer partial refunds depending on what’s done.
We always aim for fairness and clear communication.


Didn’t find your answer?

No problem — we’re online 24/7.
💬 [Live Chat] on the website or join [Boosthive Discord] to talk to a manager directly.
We reply within a few minutes, any time of day.